The main purpose of the work is:
Under the captain's command and according to corporate policies and procedures, the waiter / waiter performs his duties on the basis of the following principles:
– the highest level of professional ethics
highlights and projects have a great picture of the hotel
– is interested in the operational objectives of the hotel
– works with maximum transparency and thus the truth of general observations
Key Function:
table control of a gas station, maximize the immediate effectiveness of food and beverage production and guest satisfaction in accordance with body standards
Key Result Area: Customer Satisfaction
Responsibilities of Main Responsibilities
– Ensures the implementation of daily planning through the list of activities received [19659003] – Traces Tra (19659003) – Orders for Foods and Beverages by Hotel Standard
– Delivers Food and Beverage Food from Dispatchers
– Provides Assigned Tables
– Helps Busboy / girl in the settlement tables, if necessary.
– Sets the sessions during setup time and in service time
– needs to know in detail the foods and drinks in the menu.
– immediately reports to the Supervisor regarding any misunderstanding, problem or accident of the guest or staff.
– Constructively communicates with guests to assess guest messages. satisfaction. If you are not satisfied, follow immediate action.
– Training and careful attention to various items and tasks on a daily basis.
Main Result Area: Employee Satisfaction
Responsibilities of Main Functions
– Log in or out of service as soon as you reach or leave the business.
– Listen to the pre-meal briefings, pay close attention to the instructions of the superiors, which relate to today's service outcomes. always fair, well-groomed, disciplined and honest
– immediately notifies the supervisor of any misunderstanding, problem or accident of the guest or staff.
Key Performance: Financial Performance
– Follow-up and Closing Procedure
– Provides immediate notice of damage to the Principal.
– Ensures controls and seamless cooperation with cashiers. all actions
– proposes to reduce costs without affecting hotel quality and standards
– Provides energy and water saving
Key Result Area: Environmental Consciousness
Responsibilities of Main Functions
– Fair provides information on household cleaning plans
– Operates all equipment according to the Operational Guidelines.
– meets the laws and legal requirements of fire, health, safety, hygiene, licensing and employment
– knows all local customs
Basic attitudes:
– Can be called an occasion to perform other tasks that are not included in this job description.
– The ultimate goal of the waiter / waitress is to reach full customer satisfaction. 59003] – The key responsibility of the waiter / waitress is to always have a good relationship with his superiors, colleagues and subordinates.
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